Effective Date: November 12, 2025
Website: www.hirahanky.com
Contact Email: info@hirahanky.com
Contact Number: +91 6363003700

At Hirahanky, we value the privacy of our customers and are committed to protecting their personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit or make a purchase from our website.

1. Information We Collect

We collect only the information necessary to process your orders and deliver your products. This includes:

  • Name
  • Contact details (email address, phone number, shipping address)
  • Payment details (processed securely via Razorpay or other payment gateways)
  • Account login information (if you create an account on our site)
  • Device and usage data through cookies and analytics tools

We do not collect or store sensitive payment information such as full card numbers or CVV codes. All payments are processed securely through third-party payment gateways.

2. How We Use Your Information

Your information is used for the following purposes:

  • To process and confirm orders
  • To deliver products and provide updates on your purchase
  • To communicate with you regarding your account or inquiries
  • To improve our website experience and customer support
  • To comply with applicable laws and regulations

3. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can manage or disable cookies through your browser settings, but certain features of the site may not function properly without them.

4. Third-Party Services

We currently use Razorpay as our payment gateway. Razorpay may collect, use, and process your data as described in their privacy policy.
In the future, we may integrate other third-party tools (such as analytics, marketing, or logistics platforms). Any such integrations will comply with applicable privacy laws, and updates will be reflected in this policy.

5. Data Security

We take reasonable measures to protect your personal data from unauthorized access, alteration, or disclosure. Your information is transmitted securely using encryption protocols and stored on protected servers.

6. Your Rights

You have the right to:

  • Access or update your personal information
  • Request deletion of your account or data
  • Withdraw consent for marketing communications

To exercise these rights, please contact us at info@hirahanky.com.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting obligations.

8. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on this page with the effective date updated accordingly.

9. Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or how your information is handled, please reach out to us:Email: info@hirahanky.com
Phone: +91 6363003700