Effective Date: October 9, 2025
Website: www.hirahanky.com
Contact Email: info@hirahanky.com
Contact Number: +91 6363003700

Welcome to Hirahanky! These Terms & Conditions (“Terms”) govern your access to and use of our website, products, and services. By accessing or making a purchase on hirahanky.com, you agree to be bound by these Terms. Please read them carefully before using our site.

1. General Information

Hirahanky is an e-commerce platform based in India that allows customers to browse, select, and purchase products online. All transactions made through our website are subject to the following terms, as well as applicable Indian laws and regulations.

2. Account Registration

To access certain features of our website, you may be required to create an account. You agree to:

  • Provide accurate, complete, and current information.
  • Keep your login credentials secure and confidential.
  • Notify us immediately if you suspect unauthorized use of your account.

Hirahanky is not responsible for any loss or damage resulting from unauthorized account access due to your failure to protect your credentials.

3. Products and Pricing

  • All products listed on hirahanky.com are described and priced as accurately as possible.
  • Prices are subject to change without prior notice.
  • We reserve the right to modify or discontinue any product at any time without liability.
  • All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.

In case of pricing or typographical errors, we reserve the right to cancel any order before dispatch and will initiate a full refund if payment has been made.

4. Orders and Payment

  • When you place an order, you agree to provide valid and accurate details for billing and delivery.
  • Orders are confirmed only after successful payment processing via our payment gateway (Razorpay).
  • We reserve the right to refuse or cancel any order for reasons including product unavailability, pricing error, or suspicious activity.
  • Once an order is confirmed, you will receive a confirmation email or message.

5. Shipping and Delivery

  • We strive to deliver your products on time, but delivery times may vary based on location and logistics conditions.
  • Shipping details, tracking information, and delivery timelines will be provided once your order is dispatched.
  • In case of delay, damage, or non-delivery, please contact us promptly at info@hirahanky.com or +91 9429129287.

6. Cancellations, Returns & Refunds

  • Orders can be canceled before shipment by contacting our support team.
  • Once shipped, orders are eligible for return or replacement only under specific conditions (e.g., damaged, defective, or incorrect product).
  • Refunds, if applicable, will be processed through the original payment method within a reasonable timeframe after verification.
  • Products must be returned unused, in their original packaging, with all tags intact.

For detailed information, please refer to our Return & Refund Policy (you can create a separate page linked from here).

7. Use of Website

You agree not to use our website for any unlawful purpose or in any way that may harm, disable, or disrupt its functionality. You also agree not to:

  • Engage in fraudulent activities or attempts to gain unauthorized access to our systems.
  • Copy, modify, or redistribute our website content without permission.
  • Post or share content that is offensive, misleading, or violates any law.

8. Intellectual Property

All content on hirahanky.com, including text, images, logos, graphics, and software, is the property of Hirahanky or its licensors. Unauthorized use, reproduction, or distribution of our intellectual property is strictly prohibited.

9. Limitation of Liability

Hirahanky shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or services, including but not limited to loss of data, profits, or business interruption.
While we make every effort to ensure product accuracy and timely delivery, we do not guarantee that the website will always function without interruptions or errors.

10. Privacy

Your privacy is important to us. All personal information collected is handled in accordance with our Privacy Policy.

11. Changes to Terms

Hirahanky reserves the right to modify these Terms & Conditions at any time. Changes will be effective immediately upon posting on this page, with the updated date mentioned above. Continued use of our website after such updates constitutes acceptance of the revised Terms.

12. Governing Law and Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts of Ahmedabad, Gujarat.

13. Contact Us

For any questions, concerns, or feedback regarding these Terms, you can reach us at:Email: info@hirahanky.com
Phone: +91 6363003700